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Privacy Policy

This Privacy Policy describes the principles of how we process information about you, including personal data and cookies.

1. General Information

  1. This policy applies to the Website operating at the URL: inoffice.pl
  2. The operator of the website and the Controller of personal data is: INOFFICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ul. KACZA 9/D 01-013 WARSZAWA MAZOWIECKIE
  3. The operator’s contact email address: office@inoffice.pl
  4. The Operator is the Controller of your personal data in relation to the data voluntarily provided on the Website.
  5. The Website uses personal data for the following purposes:
    • Running a newsletter
    • Handling online chat conversations
    • Handling inquiries via a form
    • Fulfilling ordered services
    • Presenting an offer or information
  6. The Website performs functions of obtaining information about users and their behavior in the following way:
    1. Through data voluntarily entered in forms, which are then entered into the Operator’s systems.
    2. By saving cookie files (so-called “cookies”) on end-user devices.

2. Selected Data Protection Methods Used by the Operator

  1. The places for logging in and entering personal data are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login data entered on the site are encrypted on the user’s computer and can only be read on the target server.
  2. Personal data stored in the database is encrypted in such a way that only the Operator holding the key can read it. This protects the data in the event of the database being stolen from the server.
  3. User passwords are stored in a hashed form. The hashing function works one-way – it is not possible to reverse its operation, which is the current modern standard for storing user passwords.
  4. The Operator changes its administrative passwords periodically.
  5. To protect data, the Operator regularly makes backups.
  6. An important element of data protection is the regular updating of all software used by the Operator for processing personal data, which in particular means regular updates of programming components.

3. Hosting

  1. The Website is hosted (technically maintained) on the servers of the operator: cyberFolks.pl
  2. The hosting company maintains server-level logs to ensure technical reliability. The following may be recorded:
    • resources identified by a URL identifier (addresses of requested resources – pages, files),
    • time of request arrival,
    • time of sending the response,
    • name of the client station – identification carried out by the HTTP protocol,
    • information about errors that occurred during the execution of the HTTP transaction,
    • URL of the page previously visited by the user (referer link) – in case the transition to the Website was made through a link,
    • information about the user’s browser,
    • information about the IP address,
    • diagnostic information related to the process of self-ordering services through registrars on the site,
    • information related to the handling of e-mail addressed to the Operator and sent by the Operator.

4. Your Rights and Additional Information on Data Use

  1. In certain situations, the Controller has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Controller. This applies to such groups of recipients:
    • hosting company on the basis of a data processing agreement
    • law firms and debt collectors
    • online chat solution operators
    • authorized employees and associates who use the data to achieve the purpose of the website’s operation
    • companies providing marketing services for the Controller
  2. Your personal data is processed by the Controller for no longer than is necessary to perform the related activities specified by separate regulations (e.g., on accounting). With regard to marketing data, the data will not be processed for more than 3 years.
  3. You have the right to request from the Controller:
    • access to your personal data,
    • its rectification,
    • its deletion,
    • restriction of processing,
    • and data portability.
  4. You have the right to object to the processing indicated in point 3.2 concerning the processing of personal data for the purposes of the legitimate interests pursued by the Controller, including profiling, provided that the right to object cannot be exercised if there are valid, legally justified grounds for processing that override your interests, rights, and freedoms, in particular for the establishment, exercise, or defense of legal claims.
  5. You have the right to lodge a complaint against the actions of the Controller with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary but necessary to use the Website.
  7. Actions involving automated decision-making, including profiling, may be taken in relation to you for the purpose of providing services under the concluded contract and for the purpose of direct marketing by the Controller.
  8. Personal data is not transferred to third countries within the meaning of personal data protection regulations. This means that we do not send it outside the European Union.

5. Information in Forms

  1. The Website collects information provided voluntarily by the user, including personal data, if provided.
  2. The Website may save information about connection parameters (time stamp, IP address).
  3. In some cases, the Website may save information that facilitates linking the data in the form with the e-mail address of the user filling out the form. In such a case, the user’s e-mail address appears inside the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g., to process a service request or business contact, register services, etc. The context and description of the form clearly inform what it is used for each time.

6. Administrator’s Logs

  1. Information about user behavior on the website may be subject to logging. This data is used for the administration of the website.

7. Important Marketing Techniques

  1. The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The Operator does not transfer personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/
  2. The Operator uses remarketing techniques that allow for the matching of advertising messages to the user’s behavior on the site, which may give the illusion that the user’s personal data is being used for tracking, but in practice, no personal data is transferred from the Operator to advertising operators. The technological condition for such actions is enabled cookie support.
  3. The Operator uses the Facebook pixel. This technology means that Facebook (Facebook Inc. based in the USA) knows that a person registered with it is using the Website. In this case, it relies on data for which it is the controller itself; the Operator does not transfer any additional personal data to Facebook. The service is based on the use of cookies on the user’s end device.
  4. The Operator uses a solution that examines user behavior by creating heat maps and recording behavior on the site. This information is anonymized before being sent to the service operator so that they do not know which natural person it concerns. In particular, entered passwords and other personal data are not recorded.
  5. The Operator uses a solution that automates the operation of the Website in relation to users, e.g., it can send an email to a user after visiting a specific subpage, provided that the user has consented to receive commercial correspondence from the Operator.

8. Information about Cookies

  1. The Website uses cookies.
  2. Cookies are IT data, in particular text files, which are stored on the Website User’s end device and are intended for using the Website’s pages. Cookies usually contain the name of the website they come from, their storage time on the end device, and a unique number.
  3. The entity placing cookies on the Website User’s end device and accessing them is the Website operator.
  4. Cookies are used for the following purposes:
    1. maintaining the Website user’s session (after logging in), thanks to which the user does not have to re-enter their login and password on every subpage of the Website;
    2. achieving the goals specified above in the “Important marketing techniques” section;
  5. Two main types of cookies are used on the Website: “session” (session cookies) and “persistent” (persistent cookies). “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website, or turning off the software (web browser). “Persistent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.
  6. Web browsing software (web browser) usually allows the storage of cookies on the User’s end device by default. Website Users can change the settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject is provided in the help or documentation of the web browser.
  7. Restrictions on the use of cookies may affect some of the functionalities available on the Website’s pages.
  8. Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, in particular, this applies to the companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing Cookies – How to Give and Withdraw Consent in Practice?

  1. If the user does not want to receive cookies, they can change their browser settings. We reserve that disabling cookies necessary for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases, may make it impossible to use websites.
  2. To manage cookie settings, select the web browser you use from the list below and follow the instructions: Mobile devices:
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